4 Potential Reaons Why your Laptop Mouse Pad Not Working (Explained)


The touchpad or mouse pad on a laptop is a convenient way to navigate and interact with the computer.

However, it can be frustrating when the touchpad stops working, leaving you unable to perform tasks on your laptop.

There are several potential reasons why a laptop touchpad may not be working, including hardware failure, outdated drivers, software conflicts, and more.

In this article, I explain 15 potential scenarios and fixes for a laptop touchpad not working.


There could be several potential reasons why your laptop touchpad (mouse pad) is not working, based on the information provided: outdated or corrupt drivers, disabled touchpad, hardware failure, incorrect touchpad settings.


Outdated or corrupt drivers.

Drivers are software components that allow your computer to communicate with hardware devices such as the touchpad.

Outdated or corrupt drivers can result in touchpad problems or even prevent it from working altogether.

To update the touchpad driver, you can follow these steps:

Open the Device Manager:

You can do this by pressing the Windows key + X and selecting “Device Manager” from the menu that appears.

Locate the touchpad device:

In the Device Manager, look for a category or section labeled “Mice and other pointing devices” and expand it. You should see the touchpad device listed there.

Update the driver:

Right-click on the touchpad device and select “Update driver” from the context menu. In the next window, choose the option to “Search automatically for updated driver software” and follow the prompts to complete the update process.

If an update is available, Windows will download and install the latest driver for your touchpad. Once the update process is complete, restart your computer and check if the touchpad issue has been resolved.

If the update process does not solve the issue, you can try rolling back the driver to the previous version or uninstalling and reinstalling the driver. You can also check the manufacturer’s website for the latest touchpad driver and install it manually.

4 Potential Reaons Why your Laptop Mouse Pad Not Working

Disabled touchpad

Many laptops have a function key (Fn) that can be used in combination with other keys to perform special operations. One of these operations is to disable or enable the touchpad.

This is often done to prevent accidental input when typing or to conserve battery life.

To check if the touchpad has been disabled with a key combination, you can look for a touchpad icon on one of the function keys (usually F5, F6, or F7). The icon may look like a touchpad or have a finger pointing at a square.

Once you have located the touchpad icon, press and hold the Fn key and then press the corresponding function key with the touchpad icon.

This should enable the touchpad if it was previously disabled.

If this does not work, you can also try pressing the Windows key + X and selecting “Device Manager” from the menu that appears.

In the Device Manager, locate the touchpad device, right-click on it, and select “Enable” from the context menu. This should enable the touchpad if it was previously disabled in the device settings.

If neither of these methods work, you may need to update the touchpad driver or check for hardware issues.


Hardware failure.

Hardware failure is one of the primary reasons for touchpad issues. If the touchpad has been physically damaged, it may need to be replaced.

There are several ways a touchpad can be physically damaged, such as drops, spills, or impact. In some cases, the touchpad may stop working completely, or it may become unresponsive or erratic.

If you suspect that your touchpad issues are caused by hardware failure, you should first try to troubleshoot the issue by restarting your computer or updating your touchpad drivers.

If this doesn’t solve the problem, you may need to consult with a professional technician or contact the manufacturer of your device to see if they can provide a replacement touchpad.

Replacing a touchpad can be a complex process, and it’s important to make sure that you have the necessary skills and tools to do so.

If you’re not comfortable with replacing the touchpad yourself, you should seek the help of a professional technician to avoid causing further damage to your device.


Incorrect touchpad settings.

Incorrect touchpad settings can also cause touchpad issues. In many cases, the touchpad settings can be customized to suit your preferences, but incorrect settings can lead to touchpad problems. To check and adjust the touchpad settings, you can follow these steps:

Open the Control Panel or Settings app:

You can access the Control Panel by clicking on the Start menu and searching for “Control Panel.” To access the Settings app, click on the Start menu and click on the gear icon.

Navigate to the touchpad settings:

In the Control Panel or Settings app, look for a section labeled “Devices” or “Mouse” and click on it. You should see an option for “Touchpad” or “Pointing Device.”

Customize the touchpad settings:

In the touchpad settings, you can adjust options such as the touchpad sensitivity, scrolling direction, and gestures. Make sure the settings are configured as per your preferences.

If you’re not sure about the ideal settings for your touchpad, you can try adjusting the settings one by one and testing the touchpad to see if it improves the issue.

In case the touchpad settings don’t help, you can also try resetting the touchpad settings to their default values. This can be done by clicking on the “Reset” or “Restore defaults” button in the touchpad settings.

By following these steps, you can check and adjust the touchpad settings on your laptop to troubleshoot any touchpad issues that you may be experiencing.

So, here is a chart table with 15 potential scenarios and fixes for a laptop touchpad not working:



Touchpad is disabledEnable the touchpad by pressing the function key (Fn) and the touchpad enable/disable key together, or by going into the touchpad settings and re-enabling it.
Outdated driversUpdate the touchpad drivers from the device manager or the manufacturer’s website.
Hardware failureIf the touchpad has been physically damaged, it may need to be replaced.
Battery issuesPlug in your laptop and see if the touchpad starts working again.
Touchpad sensitivityAdjust the sensitivity settings in the touchpad settings.
Touchpad gesturesEnable touchpad gestures in the touchpad settings.
Touchpad settingsCheck the touchpad settings and make any necessary adjustments.
Viruses and malwareRun a virus scan to check for any malware infections.
Loose connectionOpen up your laptop and check the touchpad connection.
Multi-touch featureDisable and re-enable the multi-touch feature in the touchpad settings.
Damaged touchpad cableReplace the damaged touchpad cable with a new one.
Software conflictUninstall any recently installed software that may be causing a conflict with the touchpad driver.
Third-party softwareUninstall any third-party touchpad software that may be causing a conflict with the touchpad driver.
Windows updateUninstall any recent Windows updates that may have caused issues with the touchpad.
System restorePerform a system restore to a date when the touchpad was working properly.

By following these potential fixes, you can troubleshoot and resolve any issues with your laptop touchpad not working.


In conclusion, a non-functioning touchpad on a laptop can be a frustrating experience.

However, by identifying the potential reasons behind the issue and following the appropriate troubleshooting steps, it is possible to resolve the problem and get the touchpad working again.

From enabling the touchpad to updating drivers, adjusting settings, and checking for hardware damage, there are several potential fixes to explore.

By implementing these solutions, you can improve your overall laptop experience and enjoy a fully functional touchpad once again.


  1. Dell
  2. Makeuseof
  3. Computerhope
  4. Support.Microsoft

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